Protect America Simon XT Installation Manual download pdf (Page 25)

Simon XT User Guide

False Alarm Prevention

What is a false alarm?

A false alarm is dened as any signal that elicits a response by police, re, or emergency medical

services for which there is no evidence of any activity that justies an emergency response.

With an estimated 25% yearly increase in alarm systems nationwide, emergency responders are

becoming overwhelmed with false alarms. This is resulting in stricter ordinances, severe nes,

and limited or no response policies.

Help us reduce false alarms through the proper use and maintenance of your alarm system

and by testing your alarm system monthly. Your alarm has been programmed with a 60-second

alarm cancel period. If you activate your alarm, but disarm it with your code within 60 seconds

of activation, the monitoring station will be notied that an authorized user has disarmed the

system—the activity will be logged, but no further action is taken.

If you do not enter your code within 60 seconds to cancel the alarm, our monitoring station

will call your home to ask for your verbal password BEFORE we dispatch police, re, or

medical personal. This gives you another opportunity to avoid false alarms if you or your family

accidentally set off your alarm system.

For information on upgrading your system or ordering additional equipment visit

www.ProtectAmerica.com, and use our live chat feature.

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Protect America Simon XT Installation Manual Page 25